Avaya Aura Call Center Elite R8 Administrator (ASAC-0018) After earning ASAC-0018, administrators configure workforce management rules, monitor real-time call routing, and troubleshoot agent performance bottlenecks within Avaya Aura environments. Day-to-day work involves adjusting skill-based call distribution thresholds, analyzing historical data for forecasting accuracy, and ensuring compliance with SLA targets across multiple contact center sites.
Avaya Certification Exam
Avaya Aura Call Center Elite R8 Administrator (ASAC-0018) Certification Exam
Original price was: $149.00.$124.00Current price is: $124.00.
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